*Interested applicants should forward their updated resume to careers@globalerp.ca, ensuring the Job Title is used as the email subject.*
1. Senior Technical Business Analyst
We’re looking for a Senior Technical Business Analyst to join our client’s dynamic team and drive impactful business initiatives.
Key Responsibilities
Translate business objectives into detailed system functionality and technical requirements
Analyze existing documentation to assess API endpoints and their suitability for proposed solutions
Investigate operational issues and recommend actionable solutions to business areas
Develop process maps and workflows that illustrate end-to-end operations and API call points
Produce detailed data mapping documents to identify gaps and define database field requirements
Use tools like Bruno or Postman to test APIs, document error handling, and support development teams
Perform incident investigations using SQL to identify root causes and collaborate on resolutions
Build and update HTML email templates for customer onboarding and communication
Communicate technical findings in clear, accessible language for business stakeholders
Partner with IT, Operations, Product, Marketing, Sales, and Distribution teams to align on solutions
Required Qualifications
University degree or equivalent business experience
5+ years in business analysis or project management within a tech-driven environment
Strong analytical, organizational, and problem-solving skills
Proven ability to manage multiple priorities and deliver under pressure
Deep understanding of project management methodologies and workflow design
Familiarity with API testing tools (Bruno, Postman, or similar)